JCPenney Store Closings

Following a comprehensive review of our retail footprint, JCPenney made the difficult decision to announce 135 store closures on June 17 and an additional 13 closures on June 22. Liquidation at most closing store locations began on June 17, with liquidation at additional locations beginning on July 3. Final sales vary by location. See the store list below or contact your local store for more information. Temporarily reduced store hours are Monday through Saturday, 11 a.m. to 7 p.m., and Sunday, 11 a.m. to 6 p.m.

A handful of previously announced store closing locations remain on hold pending further review.

We will continue to operate the majority of our stores and our flagship store, jcp.com, to ensure our valued customers continue to have access to the products and brands they need and want.

Please see below for all the ways we’re keeping you safe, a helpful FAQ, and an updated list of closing locations.


All the ways we’re keeping you safe

  • Diligent nightly cleaning of our stores and throughout the day, paying attention to high-touch areas
  • Social distancing procedures in place, with reminders throughout the store
  • Contactless checkout
  • Masks provided to each associate
  • Hand sanitizer available for associate and customer use
  • Plexiglass shields at open registers
  • Associate training on safety practices
  • Monitoring the health department and CDC guidelines to inform our practices

Frequently asked questions

FAQ updated on June 30, 2020
Why is my local store closing?

Following a comprehensive review of our retail footprint, JCPenney made the difficult decision to close 135 store closures on June 17 and an additional 13 closures on June 22. We will continue to operate the majority of our stores and our flagship store, jcp.com, to ensure our valued customers continue to have access to the products and brands they need and want.

What is the JCPenney return policy in closing stores?
  • JCPenney items purchased prior to Friday, June 12, 2020, may be returned or exchanged throughout the entire liquidation sale at most closing stores. Dates may vary by location. Contact your local store for more details.
  • Final sales vary by location. See the store list below or contact your local store for more details.
Are salons inside closing JCPenney stores open?

As state and local orders have allowed, we’ve reopened our salons in select stores. As of June 24, we’ve reopened more than 700 of our salons. To find out if a salon near you has opened, please use our “find a store” feature on jcp.com. Enter your zip code, city, or state. Once your store list appears, click on “Store Services” to find out if the salon is open. Most salons in closing stores will operate through mid-August, yet this is subject to change on a location-by-location basis.

Is Sephora inside JCPenney open in closing stores? How may I return Sephora inside JCPenney merchandise?

Sephora inside JCPenney is closed in liquidating stores. Sephora items purchased prior to Friday, June 12, 2020, may be returned throughout the entire liquidation sale at most closing stores. Dates may vary by location. Contact your local store for more details.

How is JCPenney handling Buy Online Pickup in Store, Same Day Pickup, or Ship to Store orders in closing stores?

We are no longer offering Buy Online Pickup in Store, Same Day Pickup, or Ship to Store orders at closing locations. However, existing orders may still be retrieved at closing stores.

Is Curbside pickup available in closing stores?

Curbside pickup is only available for existing online orders at closing stores. The service will no longer be available on new orders.

Will JCPenney and Sephora gift cards continue to be honored at closing store locations?
  • JCPenney and Sephora gift cards can be redeemed at select closing locations through the end of the sale event.
  • Gift cards can always be redeemed at our flagship store, jcp.com, or other open JCPenney stores.
  • Gift cards will not be sold at select store closing locations.
May I still redeem and earn JCPenney Rewards in closing store locations?
  • JCPenney Rewards can be earned at select closing locations through the end of the sale event.
  • Rewards can be redeemed at select closing locations through July 31, 2020.
  • Rewards can always be redeemed at our flagship store, jcp.com, or other open JCPenney stores.
What are JCPenney’s store hours?

We’ve temporarily reduced our store hours to the times below.

  • Monday through Saturday – 11 a.m. to 7 p.m.
  • Sunday – 11 a.m. to 6 p.m.
What is JCPenney doing to keep its customers and associates safe?

The health and well-being of our customers and associates is always a top priority. We are monitoring local health department and Centers for Disease Control and Prevention (CDC) guidelines to inform our practices, and taking precautions to provide a safe environment in which to shop and work, including the following:

  • Contactless shopping, including mobile wallet payment, email receipts, and our enhanced flagship store, jcp.com.
  • Diligent nightly cleaning of our stores and throughout the day, paying attention to high-touch areas.
  • Adjusting store hours.
  • Social distancing procedures, with reminders throughout the store.
  • Limiting the number of customers in the store at a time based on local and state requirements.
  • Hand sanitizer available for customer and associate use.
  • Plexiglass shields at each register in use.
  • Measures to ensure safety of returned merchandise.
  • Associate training on safety practices.
  • Providing personal protective equipment to associates, such as face masks.
Does JCPenney have special hours for elderly or at-risk customers?

We’re offering designated shopping hours for at-risk customers at all stores on Wednesdays and Fridays from 11 a.m. to noon. At-risk customers include senior citizens, expectant mothers, and those with underlying health concerns.

How is JCPenney helping customers minimize contact when checking out inside the store?

We’ve installed plexiglass shields at each register in use and placed social distancing markers on our floors. In addition, customers can use the JCP app to make a mobile wallet payment and request an email receipt for Contactless checkout.

Stores Closing

Alabama

Covington Mall
922 River Falls St
Andalusia, AL 36420
334-222-8484
All sales final

Regency Square
301 Cox Creek Pkwy (Rt 133)
Florence, AL 35630
256-766-8280
All sales final

Jackson Square
1601 S Broad St
Scottsboro, AL 35768
256-259-3381
All sales final

Arizona

Little Creek Center
1100-B Hwy 260
Cottonwood, AZ 86326
928-634-0134
All sales final

El Con Shopping Center
3501 E Broadway Blvd
Tucson, AZ 85716
520-881-2200
All sales final

Arkansas

Independence Center
475 S St Louis St
Batesville, AR 72501
870-698-1067
All sales final

Conway Towne Center
201 Skyline Dr, Ste 7
Conway, AR 72032
501-329-2882
All sales final

Mellor Park Mall
1845 N West Ave
El Dorado, AR 71730
870-862-4281
All sales final

The Fashion Center
814 US Hwy 62-65 N Ste 27
Harrison, AR 72601
870-741-5401
All sales final

California

Sun Valley Mall
484 Sun Valley Mall
Concord, CA 94520
925-687-6000
All sales final

JCPenney
1228 Main St
Delano, CA 93215
661-725-0451
All sales final

San Luis Plaza
951 W Pacheco Blvd
Los Banos, CA 93635
209-826-5150
All sales final

Woodland Plaza
120 Niblick Rd
Paso Robles, CA 93446
805-237-2373
All sales final

Inland Center
300 Inland Center Dr
San Bernardino, CA 92408
909-806-4766
All sales final

West Valley Mall
3100 Naglee Rd
Tracy, CA 95304
209-839-9353
All sales final

Yreka Junction Mall
1810 Fort Jones Rd
Yreka, CA 96097
530-842-7393
All sales final

Colorado

Durango Mall
800 S Camino Del Rio
Durango, CO 81301
970-259-3800
All sales final

JCPenney
135 Bockman Dr
Fort Collins, CO 80525
970-223-1481
All sales final

Connecticut

Torrington Commons
251 High St
Torrington, CT 06790
860-496-8366
All sales final

Florida

Desoto Square Mall
303 301 Blvd W, Ste 701
Bradenton, FL 34205
941-747-6411
All sales final

Coralwood Shopping Center
2301 Del Prado Blvd, Ste 700
Cape Coral, FL 33990
239-574-9111
All sales final

Regency Square Mall
9501 Arlington Expy, Ste 105
Jacksonville, FL 32225
904-721-2820
All sales final

Eagle Ridge Mall
501 Eagle Ridge Dr
Lake Wales, FL 33859
863-679-9611
All sales final

Santa Rosa Shopping Center
300 Mary Esther Blvd
Mary Esther, FL 32569
850-244-3171
All sales final

Orlando Fashion Square
3115 E Colonial Dr
Orlando, FL 32803
407-896-1006
All sales final

Lakeshore Mall
901 US 27 N, Ste 150
Sebring, FL 33870
863-382-1134
All sales final

Georgia

Georgia Square
3700 Atlanta Hwy
Athens, GA 30606
706-543-1458
All sales final

Northlake Mall
4840 Briarcliff Rd Ne
Atlanta, GA 30345
770-934-8111
All sales final

Arbor Place Mall
6650 Douglas Blvd
Douglasville, GA 30135
678-715-5669
All sales final

Lakeshore Mall
150 Pearl Nix Pkwy
Gainesville, GA 30501
770-532-3151
All sales final

Mount Berry Mall
300 Mount Berry Square NE
Rome, GA 30165
706-291-8010
All sales final

Statesboro Mall
325 Northside Dr E, Ste 25
Statesboro, GA 30458
912-764-6602
All sales final

Hatcher Point Mall
2215 Memorial Dr
Waycross, GA 31501
912-283-2655
All sales final

Idaho

Lewiston Shopping Center
1826 19th Ave
Lewiston, ID 83501
208-746-3631
All sales final

Bonner Mall
300 Bonner Mall Way, Ste 60
Ponderay, ID 83852
208-263-3510
All sales final

Illinois

Northfield Square
1600 N State Rt 50
Bourbonnais, IL 60914
815-932-3800
All sales final

University Mall
1201 E Main
Carbondale, IL 62901
618-457-3311
All sales final

Freeport Mall
1810 S West Ave
Freeport, IL 61032
815-235-3131
All sales final

Times Square Mall
115 Times Square Mall
Mt Vernon, IL 62864
618-242-7080
All sales final

Indiana

Bedford Town Fair
1118 James Ave
Bedford, IN 47421
812-279-6631
All sales final

NW Pavilion @ Michigan Road
8752 Michigan Rd
Indianapolis, IN 46268
317-334-0353
All sales final

Kokomo Mall
1718 E Blvd
Kokomo, IN 46902
765-457-8121
All sales final

River Point Mall
435 E Clifty Dr
Madison, IN 47250
812-273-6700
All sales final

Muncie Mall
3501 Granville Ave
Muncie, IN 47303
765-288-8891
All sales final

Pilgrim Place Mall
1350 Pilgrim Ln
Plymouth, IN 46563
574-936-2526
All sales final

Richmond Square
4199 National Rd E
Richmond, IN 47374
765-966-2551
All sales final

Vincennes Plaza
640 Niblack Blvd
Vincennes, IN 47591
812-882-8030
All sales final

Iowa

JCPenney
504 N Adams St
Carroll, IA 51401
712-792-2843
All sales final

Marshalltown Mall
2500 S Center St
Marshalltown, IA 50158
641-753-5583
All sales final

Kansas

Flint Hills Village
1678 Industrial Rd
Emporia, KS 66801
620-342-5491
All sales final

Liberal Plaza
1513 N Kansas Ave
Liberal, KS 67901
620-624-1991
All sales final

Central Mall
2259 S 9th St
Salina, KS 67401
785-827-7221
All sales final

Kentucky

Green River Plaza
399 Campbellsville Bypass
Campbellsville, KY 42718
270-789-2363
All sales final

Danville Manor Shopping Center
1560 Houstonville Rd, Ste 301
Danville, KY 40422
859-236-7709
All sales final

Bradford Square
4000 Fort Campbell Blvd
Hopkinsville, KY 42240
270-886-9441
All sales final

Market Square
Us 68 S and Aa Hwy
Maysville, KY 41056
606-759-5060
All sales final

Middlesboro Mall
905 N 12th St, Ste 10
Middlesboro, KY 40965
606-248-1725
All sales final

Town Square Mall
5000 Frederica St
Owensboro, KY 42301
270-685-3981
All sales final

Louisiana

Acadiana Mall
5725 Johnston St
Lafayette, LA 70503
337-981-7007
All sales final

Maryland

Mall @ Prince Georges
3500 East West Hwy Ste 1000
Hyattsville, MD 20782
301-270-3400
All sales final

Country Club Mall
1262 Vocke Rd, Ste 300
La Vale, MD 21502
301-729-6810
All sales final

Woodmore Towne Center
9100 McHugh Dr, Ste 576
Lanham, MD 20706
301-341-2700
All sales final

Michigan

Northtown Village
1680 Wright Ave
Alma, MI 48801
989-463-6081
All sales final

Alpena Mall
2338 US 23 S
Alpena, MI 49707
989-354-3124
All sales final

Bay City Town Center
4129 E Wilder Rd
Bay City, MI 48706
989-684-4240
All sales final

JCPenney
125 S Michigan Ave
Big Rapids, MI 49307
231-796-3538
All sales final

Cadillac Shopping Center
1550 N Mitchell St
Cadillac, MI 49601
231-775-3200
All sales final

Greenville West Mall
300 Greenville W Dr, Ste 1
Greenville, MI 48838
616-754-0033
All sales final

Mt Pleasant Shopping Center
2231 S Mission Rd
Mt Pleasant, MI 48858
989-773-7911
All sales final

Meridian Mall
1982 W Grand River Ave Ste 135
Okemos, MI 48864
517-349-6912
All sales final

JCPenney
201 S Washington St
Owosso, MI 48867
989-725-2126
All sales final

JCPenney
408 E Mitchell St
Petoskey, MI 49770
231-347-8197
All sales final

Minnesota

Grove Square Shopping Center
13701 Grove Dr
Maple Grove, MN 55311
763-416-1708
All sales final

Kandi Mall
1605 South First Street
Willmar, MN 56201
320-235-1550
All sales final

Mississippi

Sawmill Square Mall
910 Sawmill Rd
Laurel, MS 39440
601-649-9580
All sales final

Starkville Crossing
864 Hwy 12 W
Starkville, MS 39759
662-323-4461
All sales final

Missouri

Bolger Square
17610 E 39th St S
Independence, MO 64055
816-350-0172
All sales final

Kirksville Shopping Center
2206 S Baltimore St
Kirksville, MO 63501
660-665-3464
All sales final

Montana

Gallatin Valley Mall
2825 W Main St, Ste C
Bozeman, MT 59718
406-587-4238
All sales final

Nebraska

Conestoga Mall
3404 W 13th St
Grand Island, NE 68803
308-382-6380
All sales final

New Hampshire

West Street Shopping Center
381 West St
Keene, NH 03431
603-352-2166
All sales final

Mountain Valley Mall
State Hwy 16 & Rt 302
North Conway, NH 03860
603-356-0147
All sales final

Lilac Mall
25 Lilac Mall (Rt 125)
Rochester, NH 03867
603-332-9125
All sales final

Upper Valley Plaza
250 Plainfield Rd, Unit 202
West Lebanon, NH 03784
603-298-5971
All sales final

New Mexico

White Sands Mall
3199 N White Sands Blvd
Alamogordo, NM 88310
575-437-2940
All sales final

New York

Finger Lakes Mall
1579 Clark Street Rd
Auburn, NY 13021
315-253-2762
All sales final

Batavia City Centre
40 Batavia City Ctr
Batavia, NY 14020
585-344-0824
All sales final

South Shore Mall
1701 Sunrise Hwy
Bay Shore, NY 11706
631-666-3000
All sales final

Roseland Shopping Center
3225 State Rt 364, Ste 165
Canandaigua, NY 14424
585-394-4600
All sales final

Sangertown Square Mall
1 Sangertown Square, Ste 55
New Hartford, NY 13413
315-797-6010
All sales final

Poughkeepsie Galleria
2001 South Rd (Rt 9)
Poughkeepsie, NY 12601
845-298-0572
All sales final

Freedom Mall
205 Erie Blvd W
Rome, NY 13440
315-339-3835
All sales final

Destiny USA
9559 Destiny USA Dr
Syracuse, NY 13290
315-466-2405
All sales final

Green Acres Mall
1051 Green Acres Mall
Valley Stream, NY 11581
516-561-6700
All sales final

North Carolina

Henderson Square
380 N Cooper Dr
Henderson, NC 27536
252-492-7141
All sales final

Biggs Park Shopping Center
2910 N Elm St
Lumberton, NC 28358
910-738-2436
All sales final

Twin Rivers Mall
3100 M L King Jr Blvd
New Bern, NC 28562
252-633-3925
All sales final

North Hills Shopping Center
4217 Six Forks Rd, Ste 100
Raleigh, NC 27609
919-787-4920
All sales final

Richmond Plaza
1305 E Broad Ave, Ste 13
Rockingham, NC 28379
910-895-9046
All sales final

Ohio

Chapel Hill Mall
2000 Brittain Rd, Ste 600
Akron, OH 44310
330-633-7700
All sales final

Tri County Plaza
1500 Canton Rd
Akron, OH 44312
330-733-6227
All sales final

Carnation Mall
2500 W State St, Ste 118
Alliance, OH 44601
330-823-1177
All sales final

Ashtabula Mall
3315 N Ridge Rd E, Ste 100
Ashtabula, OH 44004
440-998-0660
All sales final

Governors Plaza
9365 Fields Ertel Rd
Cincinnati, OH 45249
513-697-0333
All sales final

Northtowne Mall
1500 N Clinton St
Defiance, OH 43512
419-782-3100
All sales final

Summit Square Shopping Center
16280 Dresden Ave, Space M
East Liverpool, OH 43920
330-385-4600
All sales final

The Shoppes At Parma
7900 Day Dr
Parma, OH 44129
440-845-7200
All sales final

Miami Valley Mall
987 E Ash St
Piqua, OH 45356
937-773-1202
All sales final

Oklahoma

Oakwood Mall
4125 W Owen K Garriott Rd
Enid, OK 73703
580-234-8141
All sales final

Tandy Town Shopping Center
1744 E Carl Albert Pkwy
McAlester, OK 74501
918-423-9090
All sales final

Arrowhead Mall
501 N Main St, Ste 118
Muskogee, OK 74401
918-683-6521
All sales final

Shawnee Mall
4901 N Kickapoo Ave Ste 4000
Shawnee, OK 74804
405-275-2242
All sales final

Tulsa Promenade
4101 S Yale Ave
Tulsa, OK 74135
918-627-8500
All sales final

Oregon

Cascade Village
63455 N Hwy 97, Ste 93
Bend, OR 97701
541-382-2351
All sales final

McMinnville Plaza
2180 NE Hwy 99 W
McMinnville, OR 97128
503-472-2045
All sales final

Garden Valley Mall
780 NW Garden Valley Blvd, Ste 160
Roseburg, OR 97471
541-673-0116
All sales final

Salem Center
305 Liberty St NE
Salem, OR 97301
503-585-4535
All sales final

Pennsylvania

Clearview Mall
101 Clearview Circle
Butler, PA 16001
724-282-3230
All sales final

North Hanover Mall
1155 Carlisle St
Hanover, PA 17331
717-637-9149
All sales final

Beaver Valley Mall
200 Beaver Valley Mall
Monaca, PA 15061
724-728-8140
All sales final

Monroeville Mall
500 Monroeville Mall
Monroeville, PA 15146
412-373-2620
All sales final

Galleria @ Pittsburgh Mills
167 Pittsburgh Mill Cir
Tarentum, PA 15084
724-275-1047
All sales final

South Carolina

Cross Creek Mall
328 Robert Smalls Pkwy
Beaufort, SC 29906
843-524-5799
All sales final

Magnolia Mall
2701 David H Mcleod Blvd
Florence, SC 29501
843-669-3211
All sales final

Myrtle Beach Mall
10177 N Kings Hwy
Myrtle Beach, SC 29572
843-272-8307
All sales final

Prince of Orange Mall
2390 Chestnut St
Orangeburg, SC 29115
803-534-3910
All sales final

Rock Hill Galleria
2321 Dave Lyle Blvd
Rock Hill, SC 29730
803-366-6161
All sales final

South Dakota

University Mall
990 22nd Ave S
Brookings, SD 57006
605-692-6306
All sales final

Tennessee

Bradley Square
200 Paul Huff Pkwy NW, Ste 44
Cleveland, TN 37312
423-472-2193
All sales final

Columbia Mall
800 S James Campbell Blvd
Columbia, TN 38401
931-388-8094
All sales final

Dyersburg Mall
2700 Lake Rd
Dyersburg, TN 38024
731-285-6320
All sales final

Kingsport Town Center
2101 Fort Henry Dr
Kingsport, TN 37664
423-245-0241
All sales final

Foothills Mall
101 Foothills Mall
Maryville, TN 37801
865-983-0452
All sales final

Three Star Mall
1410 Sparta St
McMinnville, TN 37110
931-473-9667
All sales final

Texas

Crossroads Mall
6834 Wesley St, Ste C
Greenville, TX 75402
903-455-5252
All sales final

West Hills Mall
2 Financial Plaza
Huntsville, TX 77340
936-295-7571
All sales final

Music City Mall
2401 S Stemmons Fwy, Ste 4000
Lewisville, TX 75067
972-315-3900
All sales final

Palestine Mall
1930 S Loop 256
Palestine, TX 75801
903-729-0103
All sales final

Mirabeau Square
3560 Lamar Ave Hwy 82
Paris, TX 75460
903-785-1655
All sales final

Utah

Layton Hills Mall
1201 N Hill Field Rd, Ste 1050
Layton, UT 84041
801-543-2225
All sales final

Cache Valley Mall
1350 N Main St
Logan, UT 84341
435-752-3781
All sales final

Vermont

Bennington Square
99 Bennington Square
Bennington, VT 05201
802-442-9981
All sales final

Berlin Mall
282 Berlin Mall Rd, Unit 19
Berlin, VT 05602
802-229-1460
All sales final

Virginia

Danville Mall
325 Piedmont Dr
Danville, VA 24540
434-793-0021
All sales final

Colonial Mall
90 Lee Jackson Hwy, Ste 1268
Staunton, VA 24401
540-885-1511
All sales final

Washington

Omache Shopping Center
715 Omache Dr
Omak, WA 98841
509-826-1040
All sales final

Mid-Valley Mall
2010 Yakima Valley Hwy J-1
Sunnyside, WA 98944
509-837-5154
All sales final